Shipping Policy

Thank you for choosing Sparhypo! We are committed to providing an exceptional shopping experience for every customer. This Shipping Policy outlines in detail how we handle order processing, delivery, and related logistics. Please take a moment to read through this comprehensive guide.

Order Processing Time

At Sparhypo, we take pride in the quality of our sweatshirts and the care we put into preparing your order. All orders undergo a processing and preparation period of 2-3 business days before shipment. This includes order verification, product quality checks, and packaging. During high-volume periods such as sales, holidays, or product launches, processing may take slightly longer. We appreciate your patience as we ensure your order is accurate and packed with care.

Estimated Delivery Time

After your order has been processed and dispatched, it will typically arrive within 5-7 business days. Delivery times may vary slightly depending on your location within the United States and external factors such as weather delays or high carrier demand.

We partner with reliable carriers such as USPS, UPS, and FedEx to ensure timely and secure delivery of every package. Once shipped, we will send you an email with tracking information so you can follow your order every step of the way.

Shipping Costs

We offer a flat-rate shipping fee of $6.99 on all domestic orders within the United States. This straightforward pricing helps simplify your checkout experience – no hidden fees, no surprises.

Shipping Coverage – United States Only

Currently, Sparhypo only ships to addresses within the United States. We do not offer international shipping at this time. This policy allows us to ensure the reliability and timeliness of our deliveries. As our business grows, we may expand to other countries in the future.

Please note: We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding companies.

Tracking Your Order

As soon as your package is shipped, you will receive a shipment confirmation email that includes a tracking number and a link to the carrier’s tracking portal. This will allow you to monitor the progress and estimated arrival date of your package in real time.

If you do not receive tracking details within 72 hours of your order confirmation, please contact us at support@sparhypo.com.

Address Accuracy

It is the responsibility of the customer to ensure that the shipping address entered at checkout is accurate. Sparhypo is not liable for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.

If you realize an error in your shipping address, please reach out to us immediately. If your order has not yet been shipped, we will make every effort to correct the address. However, if the order has already left our facility, we will have to wait for it to be returned before reshipping. Additional fees for reshipment may apply.

Delivery Delays and Lost Packages

While we work closely with our shipping partners to ensure smooth delivery, occasional delays may occur due to factors beyond our control. These may include weather disruptions, carrier issues, or national holidays. We ask for your patience in such cases and assure you we will do everything we can to resolve any issues.

In the rare case of a lost or undelivered package, please contact our support team as soon as possible. We will investigate the issue with the carrier and offer a replacement or refund if deemed appropriate.

Damaged or Missing Items

If your order arrives damaged or with items missing, please contact us within 7 days of receiving your package. Include clear photos of the damaged items and the packaging. We will review the situation and provide a solution, which may include sending replacement items or issuing a refund.

Peak Season and Holiday Shipping

During peak shopping periods – such as Black Friday, Cyber Monday, and the winter holiday season – shipping carriers may experience high volumes, which could lead to delivery delays. We recommend placing your order early to ensure on-time delivery. We will keep you informed about any potential delays and tracking updates.

Contact Us

If you have any questions or concerns related to shipping, order status, or delivery issues, our dedicated customer service team is here to help.

APARAM LOGISTICS LLC
support@sparhypo.com
664 Pleasant St, Brockton, MA 02301, United States

We value your trust in Sparhypo and strive to deliver your sweatshirts with care, speed, and reliability. Thank you for shopping with us!